The Balsam restaurant only serves buffet breakfast, lunch, and dinner. The buffer menu is mainly continental and local food. A-la-carte order is not available here. The best seats of the restaurant are those allocated at the balcony where guests will find themselves very close to nature. In the morning guests can have a very good view of mount Kinabalu from these balcony seats, and at night this area can be very cold especially during the months of December and January.